Privacy Policy for Trophy Online Shopping

Last Updated: July 20, 2025

Welcome to Trophy Online Shopping! This Privacy Policy describes how Trophy Online Shopping ("we," "us," or "our") collects, uses, and discloses your information when you use our website and mobile application (collectively, the "Service"). We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the principles outlined in Google Play Policies.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Service.

1. Information We Collect

We collect various types of information to provide and improve our Service to you.

a. Personal Information You Provide to Us

When you create an account, place an order, or interact with our Service, you may provide us with personally identifiable information, including but not limited to:

• Contact Information: Name, email address, postal address, phone number.

• Account Credentials: Username, password (encrypted).

• Payment Information: Credit card details, billing address (processed securely by third-party payment processors; we do not store full credit card numbers).

• Demographic Information: Age, gender (optional).

• Communications: Records of your correspondence with us (e.g., customer support inquiries).

b. Information Collected Automatically

When you access and use the Service, we may automatically collect certain information about your device and usage patterns:

• Device Information: IP address, device type, operating system, unique device identifiers, mobile network information.

• Usage Data: Information about how you interact with our Service, such as pages visited, products viewed, features used, time spent on the Service, and referral sources.

• Location Information: Approximate location derived from your IP address. With your explicit consent, our mobile app may collect precise location data for features like delivery tracking.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Service and hold certain information.

  • Cookies: Small data files stored on your device.

  • Web Beacons (Pixel Tags): Small graphic images or other web programming code included in our web pages or emails.

c. Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social Media Platforms: If you link your social media account to our Service.

• Payment Processors: Confirmation of payment transactions.

• Advertising Partners: Information related to your interactions with our advertisements.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide, maintain, and improve our Service, and to communicate with you.

• To Provide and Maintain the Service: Process your orders, manage your account, deliver products, and provide customer support.

• To Improve and Personalize the Service: Understand how you use our Service, develop new features, personalize your shopping experience, and recommend products.

• For Communication: Send you order confirmations, shipping updates, marketing communications (if you have opted in), and important notices.

• For Analytics and Research: Perform data analysis, conduct research, and monitor the effectiveness of our marketing campaigns.

• For Security and Fraud Prevention: Detect, prevent, and address technical issues, fraud, or other illegal activities.

• To Comply with Legal Obligations: Fulfill our legal and regulatory requirements.

• For Advertising and Marketing: To display relevant advertisements to you on our Service and third-party platforms, based on your interests and usage patterns.

3. How We Share Your Information

We may share your information with third parties in the following situations:

• Service Providers: We engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These include:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and delivery companies

  • Cloud hosting providers

  • Analytics providers (e.g., Google Analytics)

  • Customer support platforms

  • Marketing and advertising partners These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your Personal Information may be transferred.

• Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

• With Your Consent: We may disclose your Personal Information for any other purpose with your explicit consent.

4. Data Retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your account and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

You have certain rights regarding your Personal Information:

• Access and Correction: You have the right to access and update your Personal Information within your account settings.

• Deletion: You may request the deletion of your account and associated Personal Information, subject to certain legal obligations.

• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails or by adjusting your notification settings in the app.

• Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

• Location Information: You can disable location services for our mobile app through your device settings.

6. Children's Privacy

Our Service is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Security of Your Information

The security of your Personal Information is important to us. We implement a variety of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside [Your Country/Region] and choose to provide information to us, please note that we transfer the data, including Personal Information, to [Your Country/Region] and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We will also inform you via email and/or a prominent notice on our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@trophyonlineshopping.com

• By visiting this page on our website: https://trophyfabric.net

• By mail:N0. 5 Opposite Gidan Radio Bello Dandago Ibb Way, Kantin Kwari Market, Kano, Kano State, Nigeria